Data Deletion Request

Last updated: November 1, 2026

1. Your Data, Your Control

At OffLimits, you have full control over your personal data. You can delete specific information directly within the application without removing your entire account. This page describes how to manage your data in compliance with the General Data Protection Regulation (GDPR) and Google Play's Data Safety requirements.

If you wish to delete your entire account instead, please visit our Account Deletion page.

2. In-App Self-Service Data Deletion

You can delete the following types of data directly inside the OffLimits application without contacting support:

2.1 Profile information

Name, age, bio, city, country, relationships, lifestyle, interests, and languages:

2.2 Profile photos

Public profile photos visible to other users:

At least one profile photo must remain. If you want to remove your face photo, first upload a generic replacement photo (for example a landscape, background, or abstract wallpaper), then remove the original face photo and save your changes.

2.3 Velvet Shade profile and photos

Private photos and Velvet Shade profile (premium feature). Removing all Velvet Shade photos deletes the entire Velvet Shade profile from our servers:

2.4 Chat messages

Individual chat conversations with other users. Unmatching deletes the entire conversation history with that user from both sides:

2.5 Likes and matches

Unmatch a user from your active matches list. This removes the connection and all related conversation history:

3. Email Requests for Other Data

If you need to delete data that cannot be edited directly inside the app, or if you have any other privacy-related request, please contact our support team:

We will process your request within 30 days, in accordance with Article 12 of the GDPR. In rare cases requiring additional verification, we may extend this period by an additional 60 days and will notify you of the reason.

4. If You Cannot Access the App

If you are unable to access the OffLimits application (forgotten password, banned account, lost device, etc.), you can still request data deletion by email:

5. Limited Data That May Be Retained

When you delete specific information or your entire account, certain limited records may remain where needed to complete or verify a deletion, protect purchases, investigate an unresolved incident, meet legal obligations, or handle legal claims. These records are not a separate archive of your deleted profile, photos, or conversations.

• Deletion processing and audit records: limited technical identifiers (such as a former account UUID or a cryptographic hash), timestamps, processing statuses, and error metadata may remain to verify completed deletion, prevent duplicate operations, and investigate failures. A hashed identifier is not automatically anonymous.
• Confirmation-email delivery: for full account deletion, the registered email address is used to send the deletion confirmation. It is cleared from the completed deletion job and, after a successful send, from the email-delivery queue. Failed deliveries may require controlled retries or manual investigation. The email provider may maintain separate delivery logs under its own retention arrangements.
• Purchase protection: a cryptographic fingerprint of a former Google Play purchase token may be retained to prevent a deleted purchase from granting credits or subscription access again. This is not a copy of the original purchase token or user profile.
• Accounting and tax evidence: information that must be kept under applicable law may remain available through Google Play Console, payment-provider reports, or necessary accounting exports for the legally applicable period, separately from the deleted OffLimits account and active application database. OffLimits does not store your payment-card details.
• Safety or legal matters: a limited, proportionate record may be kept where a specific legal duty, unresolved serious safety incident, or legal claim justifies it. A pseudonymous record does not by itself provide a way to identify a former user by email.
• System backups: data deleted from the active service may temporarily remain in restricted-access backups until the relevant backup provider's retention and deletion cycle expires. Backups are not used as active accounts.

6. Your Rights Under GDPR

In addition to deletion, you have the following rights:

• Right of access — request a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to restriction — limit how we process your data
• Right to data portability — receive your data in a portable format
• Right to object — object to certain processing activities
• Right to lodge a complaint — file a complaint with your national data protection authority (in Slovakia: Úrad na ochranu osobných údajov SR)

To exercise any of these rights, contact us at support@offlimitsdating.com.

7. Updates to This Page

We may update these instructions if our application's user interface or data handling procedures change. Material changes will be reflected by an updated "Last updated" date at the top of this page.

© 2026 OffLimits. All rights reserved.
This document is published in compliance with Google Play's Data Safety policy and the GDPR.